The following important information is provided to assist you in preparing for one of our webinars, workshops or courses that use the Webex platform.
NOTE: Please note that the preferred browsers for using Webex are Internet Explorer for Windows PCs, and Safari for Macs. You might routinely use another browser, BUT, it’s recommended that when you join webinars on Webex that you use Internet Explorer on Windows, and Safari on your Mac.
Testing Your Computer System:
Join a Meeting Test – With the browser you’ll be using to connect with WebEx, (see Note above), connect to this test before the first Webinar session to test the functioning of your computer and to download any small applications, if needed.
If you are unable to join a Webex meeting or are having difficulty running the above test, please contact the WebEx Technical Support staff at 866-229-3239.
Visit this link and then click on the ‘System Requirements for WBS28‘ button.
If you will be taking one of our courses, then you may benefit from the following resources and guides.
‘How To’ Videos:
Connecting With Mobile Devices – Select the appropriate video for your device
How Do I Attend a Meeting Video – Select Attend a Meeting Video
Joining a Meeting through your Computer’s Audio (VOIP) – Select Connect to Meeting Audio Video
A Review of Audio Options – View this to learn how to switch between different audio options that can be used during a meeting.
How to Guides/PDFs: